Online counselling is a flexible alternative to in-person counselling.
It is an ideal way to access counselling support for people who live a long distance away from any counsellors, for people who struggle to venture outside, or who like the idea of getting help within your own home.
For some people, it can be a welcome first step towards meeting face to face too.
- Webchat counselling using web chat services such as Skype, Facetime, Zoom or WhatsApp.
- Tele-Counselling over the phone.
- Text or chat counselling services on your phone, WhatsApp or Facebook Messenger.
Here are some pointers on setting yourself up for online counselling support. I am happy to help you find a solution for us to connect that is simple enough so please get in touch if the following leaves you baffled in any way.
Some web chat apps like Skype and Zoom can run from within your browser as well via a dedicated downloadable app. Facetime runs natively on Apple devices and WhatsApp is an app you’ll need to install on both Android and Apple devices.
A FaceTime call uses, at most, about 3MB of data per minute, which adds up to about 180MB of data per hour.
Here’s one way to think about how much data that is: If you have a typical 3GB per month wireless data plan and used it exclusively for making FaceTime calls, you could video chat for almost 17 hours each month.
Here, it is simply a matter of using your phone or mobile to make a call.
WhatsApp is an alternative that connects over wifi and therefore doesn’t eat into your minutes.
Using your data plan to use WhatsApp audio for a 50-minute counselling call will use around 10 MB. This means you can have a 100 counselling session for every gigabyte (GB), you have in your plan. It is unlikely to make a significant difference to your usage.
Text or Chat counselling support
Giving you the best online experience
I am committed to giving you the best online experience possible. Therefore I have the following in place.
- A high definition camera and screen so you can be sure we both receive excellent picture quality.
- Dedicated lighting my end to further ensure you get the best picture quality.
- Dedicated audio equipment giving the best sound for both of us.
- A dedicated space for my online work so confidentiality is guaranteed.
Getting ready your end
The following are guidelines that will support online counselling
- Find a confidential space where you can be sure you won’t be interrupted and where you can speak and express yourself freely.
- Use a chair or sofa you will be comfortable sitting on for an hour.
- Use earphones or headphones where possible.
- Have a glass of water or a cup of tea by your side.
- Have some tissues handy.
- Where possible set aside some time before and after our appointment for any necessary pre or post-processing.